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TRX Makes Key Investments in Reservation Processing Operations

TRX, Inc., a global technology company that develops and hosts software applications to process data records and automate manual processes, announced successes in a new approach to providing reservation processing services.

TRX made strategic investments in three broad areas - streamlining configuration and implementation processes, optimizing service models for clients with complex travel operations, and empowering users to control more core functionality- to expand accessibility and increase the speed to market of our world-class CORREX reservation processing solution.

CORREX Self-service will debut in the first quarter of 2010 and will provide users with greater flexibility and control including the ability to modify different elements within the platform via an intuitive point and click interface.

"Our recent success has been a direct result of our commitment to innovate in both product functionality and service delivery for both mid-market and large travel agencies," said Shane Hammond, President and CEO, TRX. "In the past few months alone we've seen a marked increase in new clients coming onboard and an expansion in current client relationships including our relationship with American Express."

American Express Business Travel, a TRX client since 2000, has renewed its agreement with TRX which extends American Express' use of the CORREX reservation and mid-office processing platform for its business travel operations through the year 2014. The new contract provides direct growth opportunities for TRX in the South American, Asia-Pacific, and previously untapped European markets. The agreement also provides American Express with continued access to the full suite of TRX travel operations applications, including the TRX workflow manager solution (Queue Manager) and the RESX online booking solution.

"TRX has provided American Express with technology platforms that have complemented our service delivery to customers globally," said Julie Bottner, Senior Vice President, Global Operations, American Express Business Travel. "This, combined with the service and domain expertise delivered by the TRX Team, led us to the decision to extend our agreement."

"We are very pleased to continue our relationship with American Express, and we look forward to expanding our set of product offerings and innovative applications to meet the growing demands of their customers in the global marketplace," said Hammond.

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