SunTrust wins Nine Greenwich Associates Small Business Banking Excellence Awards

SunTrust Banks, Inc., one of the nation's largest banking organizations, has won nine national Greenwich Excellence Awards for outstanding service in small business banking and middle market banking in 2009.

Sponsored by Greenwich Associates, a leading international research-based consulting firm in institutional financial services, Excellence Awards were based on the percentage of "excellent" ratings a bank received from more than 17,000 business banking executives interviewed at more than 13,000 U.S. companies.

Out of the 750 eligible providers less than five percent of financial institutions were selected for awards. With five awards in the Small Business Banking category and four in Middle Market Banking (complete list below), SunTrust is among an elite group to be recognized.

SunTrust's nine Greenwich Excellence Awards include:

Small Business Banking

      »  Overall Satisfaction

      »  Relationship Manager Performance

      »  Financial Stability

      »  Treasury Management - Overall Satisfaction

      »  Treasury Management - Product Capabilities

Middle Market Banking

      »  Overall Satisfaction

      »  Relationship Manager Performance

      »  Treasury Management - Overall Satisfaction

      »  Treasury Management - Accuracy of Operations

"SunTrust is proud of these prestigious Greenwich Excellence Awards, which are a direct reflection of our continuous efforts to provide our small and mid-size business clients with innovative solutions to help them be successful," said Tom Kuntz, SunTrust commercial line of business executive. "We recognize that businesses need a financial partner who understands their needs - from enhancing cash flow to financing their business. We are committed to delivering the best quality service to our clients, whose business and trust we greatly value."

SunTrust was selected based on its scores across a series of qualitative metrics, including Relationship Managers' performance/knowledge of treasury management services, willingness to lend, flexible terms and conditions, responsiveness and pricing.

 

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